Privacy Policy

                                                                            Privacy Policy

This privacy policy provides how Underground Diamonds uses and protects any information that you give or share when you use this website. Underground Diamonds is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Underground Diamonds may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 

We may collect the following information:

• Name
• Contact information including email address
• Demographic information such as post code, preferences and interests
• Other information relevant to customer surveys and/or offers

Why required and what we do with the information we gather

• We require this information to understand your needs and provide you   with a better service, and in particular for the following reasons:
      Internal record keeping.
• We may use the information to improve our products and services.
      We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using  the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
• We may use the information to customize the website according to your interests.
• We may provide your information to our third-party partners for marketing or promotional purposes.
• We will never sell your information.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

• A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular  site. Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs, your likes and dislikes, by gathering and remembering information about your      preferences. 
• We use traffic log cookies to identify which pages are being used.  This helps us analyze data about webpage traffic and improve our website  in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the  system. 
• Overall, cookies help us provide you with a better website, by  enabling us to monitor which pages you find useful and which you do not. A  cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 
• You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
• Links to other websites, our website may contain links to enable you      to visit other websites of interest easily. However, once you have used  these links to leave our site, you should note that we do not have any control over that other website.
• Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in  question.

Controlling your personal information

• You may choose to restrict the collection or use of your personal  information in the following ways:
• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
      If you have previously agreed to us using your personal information for  direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@undergrounddiamonds.com
• We will not sell, distribute or lease your personal information to      third parties unless we have your permission or are required by law. We  may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us  that you wish this to happen.
• You may request details of personal information which we hold about  you under the Data Protection Act 1998. A small fee will be payable.
• If you believe that any information we are holding on you is   incorrect or incomplete, please write to or email us as soon as possible,  at the above address. We will promptly correct any information found to be  incorrect

Underground Diamonds Mobile Message Service Terms and Conditions

Last updated: 1/11/2024
The Underground Diamonds mobile message service is operated by Underground Diamonds (“Underground Diamonds”, “we”, or “us” ). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Underground Diamonds SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Underground Diamonds through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Underground Diamonds. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +1 (941) 800-1978 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Underground Diamonds mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to +1 (941) 800-1978 or email sales@undergrounddiamonds.com.